• Messages Sent

  The volume of emails leaving your inbox.Popular

• Messages Received

  Total number of distinct received emails in this report period.Popular

• Senders

  Total number of distinct sender addresses which sent you emails in this report period.Popular

• Average Response Time

  Mean Average Response Time to emails during this report period.Popular

• Recipients

  Total number of distinct recipient addresses in sent emails this report period.Some readers

• Messages Sent by Day/Messages Received by Day

  See your volume of emails throughout the report period on a chart which allows you to see peaks in activity.Some readers

• Emails Replied

  Out of the number of emails sent and received, how many of those got a reply, or you replied to.Some readers

• Top Interactions

  See which addresses and domains you interact with the most, how long you take to reply and what time is best to contact them.Few readers

• Internal vs. External

  See what volume of emails are being sent and received within your domain, or outside of it.Few readers

• Average First Response Time

  The mean average of the time taken to send the first response to an email.Few readers

• Quickest Response Time

  The fastest response to an email.Few readers

• Time Before First Response

  A chart showing the amount of time taken to send the first response to emails.Few readers

• Busiest Hours

  See your busiest times for both sent and received emails.Few readers

• Received Breakdown

  From your received messages, how many were sent directly to you, and how many you were CC'd or BCC'd in.Few readers

• Response Time Trends

  Track your response time changes over time!Few readers

• Sent Breakdown

  Total number of new threads for which you sent the first email, and the total number of emails that you sent to an existing email thread.Few readers