This shows the quickest response to an email sent during the report period - in this case it was 2 minutes.

This metric is useful to try to improve your response speed, and to keep track of any chances caused by changes in the way you work.

If you have set up Business Hours, these will be applied when calculating this metric. Business Hours are included in Email Meter Pro and Teams — Click here to unlock along with all our other extra features!

Updated on: 11 / 05 / 2021