Articles on: Email Meter Free

Weekly Report

Here you can view your monthly Email Meter reports, giving you a detailed breakdown of various statistics regarding your email activity for the week.

Want to see reports for any time period you want? Email Meter Pro and Teams allow you to create Custom Reports covering any date in the last 2 years!

You can access reports for different weeks from the upper drop down menu. 

Report Summary

A summary of your main stats is shown at the top of your report, so you can quickly gauge your most important information before diving into the deeper insights. 

Busiest Hours

A heatmap showing your busiest hours throughout the day over your report period. This can help you identify at what times you are receiving the most emails, as well as what time you are at your most productive.

Messages by Day

A breakdown of your message volume, showing both sent and received over each day of the report period. This allows you to see which days you were the busiest over the month, so you can identify patterns and plan accordingly.

Response Time

Both your quickest response time and the average time taken before your first response are shown, as well as a graph to help you visualise how long first responses took.
You can unlock Response Time Trends by upgrading to Email Meter Pro or Teams!

Emails Replied

The number of sent emails you received/did not receive a reply to.

The number of received emails you replied/did not reply to.

Internal vs. External

The number of Sent/Received emails, divided into Internal (within the same domain) and External (outside of domain).

This metric will only appear if you have sent/received enough emails in the week.

Sent breakdown

Total number of new email threads in which you sent the first email (started the thread), and the total number of emails that you have sent to an existing email thread.

Received breakdown

The number of messages which were addressed directly to you (where you were included in the 'to:' field), the number of messages where you were included as a CC but not a direct recipient, and Others which includes BCC's and mailing lists.

Top Interactions

The email addresses / domains which you interacted with the most, along with: 

Number of messages exchanged (broken down into sent and received).
Best contact time, determined by when that contact most often emails you, and is therefore most likely to be looking at their inbox. This means they will be more likely to see your email before it is buried under any subsequent emails.
Your average response time to that contact/domain.

You can switch between individual email addresses or domains in the top right. 

In Email Meter Free, there is a limit of 10 Top Interactions - Upgrade to Email Meter Pro or Teams to get access to the full list!

You can also sort the list by each column in Email Meter Pro/Teams, so you can see who your top senders and receivers are!

This metric is great for determining who you spend the most time emailing, who is sending you the most emails and which contacts you have the most one-sided communication with.

Updated on: 11/05/2021

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