> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.emailmeter.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Quickest Response Time

![](https://storage.crisp.chat/users/helpdesk/website/11359ea197dcd700/074956fd-db42-4cce-9fea-0869a9_1cnbni4.png)

## This shows the quickest response to an email sent during the report period - in this case it was 2 minutes.

This metric is useful to try to improve your response speed, and to keep track of any chances caused by changes in the way you work.

| If you have set up [Business Hours](https://help.emailmeter.com/en/article/how-to-set-up-business-hours-12sjisc/), these will be applied when calculating this metric. Business Hours are included in Email Meter Plus — [Click here to unlock along with all our other extra features!](https://secure.emailmeter.com/settings/plans)