> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.emailmeter.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Busiest Hours

![](https://storage.crisp.chat/users/helpdesk/website/c7787fde5f670000/b427ea4c-d847-4463-858f-f9e9c2_au949l.png)

## These charts, or heatmaps, show you at what time and on which day messages are being sent and received - the darker the color, the more messages. 

## Below there is a highlight with your productivity peak, which when you either send or receive the most messages, is shown.

This is a great metric to see when your at your busiest, both from incoming emails or from sending emails to other people. It can help you plan when to assign more staff to answer emails, and see when you are at your most productive.